Mark of FBI Limited responded extremely quickly to my request for a building report even though it was between Christmas and New Year. He gave clear instructions on what I needed to do to get a quote and that quote offered two options, which meant I could get an appropriate quote cheaper than the other companies.

Everything was very transparent with a complete description of what the service entailed, what the report would entail and what I was required to do for payment.

Mark also liaised directly with the real estate agent so I had to do nothing after passing on the agents contact details.

All in all, an efficient process with a good outcome at a good price. I wanted an inspection service that understood the Mangawhai area as we are from Australia and did not have any knowledge of building practices in this region.

Highly recommended.

I just wanted to send you a quick email to thank you again for the two building inspections you’ve completed for Michael and I. Fortunately we were successful in purchasing this home! We’ve very much appreciated the personable, detailed and helpful information and service you’ve provided, and I’ve referred two friends on to you who have also been really pleased with your service.

The real estate agent for the property was also really impressed with your approach Mark and said she’d use you too if she ever needed an inspection!

So thanks again, and take care.

We’re a young couple and who were new to the housing market. Mark at FBI has saved us $150,000 worth of potential work across two properties. He fulfilled every requests we had, and trust me there were many since my Dad is a builder. His work is very comprehensive and without him, we wouldn’t have found our dream home. His work ethic is outstanding and he always makes it work. I won’t use or recommend anyone else other than Mark in the future.

Thanks again for coming to do the building inspection. We have taken your recommendations into consideration and given your few concerns we are happy with the condition of the house. Your service was prompt, efficient as well as comprehensive and we would not hesitate to recommend your company to another should they require your services.

Hi Mark,

A pleasure to meet you!

Many thanks for your excellent work, tara investigation, great attention to detail and expertise in the field. It saved me thousands of dollars and a lot of trouble by finding the hidden problems in the structure of the house. I will use your services again and recommend them to anyone who is buying a property.

Thank you for your highly detailed report, we appreciate your prompt response to our urgent request for a building inspection.

We found your report to be very through and would not hesitate to use FBI again in future.

We are happy to be a reference any time you need.