Mark of FBI Limited responded extremely quickly to my request for a building report even though it was between Christmas and New Year. He gave clear instructions on what I needed to do to get a quote and that quote offered two options, which meant I could get an appropriate quote cheaper than the other companies.
Everything was very transparent with a complete description of what the service entailed, what the report would entail and what I was required to do for payment.
Mark also liaised directly with the real estate agent so I had to do nothing after passing on the agents contact details.
All in all, an efficient process with a good outcome at a good price. I wanted an inspection service that understood the Mangawhai area as we are from Australia and did not have any knowledge of building practices in this region.